Orders
🪽 Shipping
What is the shipping policy?
All USA order can enjoy free shipping now!
How to check if my order is placed successfully?
After placing order, you will first receive a confirm email, and then the tracking info as soon as your order ships.
🎀 Order Status
When can I get my order?
The processing time is 1-3 days for item in stock. Please wait for 3-5 business days for your lovely package to deliver. 🩰✨
💎 Jewelry Care
Are the jewelry waterproof? 💦
A: Yes! We’ve tested them with daily water contact — they can stay beautiful and shiny ✨
Can I wear jewelry for swimming / shower?
A: We suggest taking your jewelry off before swimming & showering. For instance, some chemicals might react with silver over time and turn it dark. (Crystal products without metal ignore this :)
Q: How do I keep it shiny like new?
Just gently pat it dry with a tissue or towel after it gets wet. A little care goes a long way 💖 If your silver jewelry tarnish, you can apply hot water+ foil paper + baking powder to turn it shiny like new again!
💭 Contact
We’re very happy to help you anytime 💕. Feel free to DM us anytime on Instagram @mumu_handicraft